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Eternity GE6S
Application Diagram
Key Features
Features List
Technical Specifications
System Resources
Expansion Cards
Product Range - Enterprise PBX
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The Integrated Small-Medium-Enterprise (SME) Voice Switch

The 3-Dimensional I

Modern businesses require a completely integrated communication solution. One that offers easy scalability and can grow with the growing communication needs of the organisation. Presenting: Matrix Eternity, an Integrated SME voice switch. It is a unique convergence of Innovative switching technology and Intelligent software features.

Intelligence that is embedded in the system to offer prompt and professional response coupled with features that help in efficient call management. Innovative technology used in the design of the system helps reduce the overall cost of communication.

Its 100% non-blocking, PCM-TDM design ensures unrestricted communication simultaneously by all the users .

Matrix Eternity offers a platform with universal slots that can take care of all your future communication requirements. It also offers flexible scalability due to its modular design of the cards.

Get the power of Matrix Eternity behind you because winning is important, not only today but also tomorrow!

Flexible and Scalable, Matrix Eternity with its modular design and Universal Slot platform allows you to invest progressively with your organization's growth and its growing communication needs. Matrix Eternity is designed to provide very high level of flexibility and to meet all your future communication needs. Matrix Eternity allows an organization to start with the minimum required configuration and expand the system capability later by adding more cards to its universal slots. Eternity is designed to support both homogeneous and Hybrid (Mix) Port cards on its universal slots. The Eternity hybrid cards are designed to offer all possible communication interface options to match your exact communication requirement.

Multi-Port GSM Gateway card in Eternity offers interfaces for multiple GSM Ports with distinct SIM card support on each port. Eternity with multi-port GSM gateway dynamically routes the outgoing calls through respective service provider networks effecting cost saving and improved Quality of Service (QoS). Eternity GSM Card also routes incoming GSM calls from different service provider networks to the destined users. Eternity GSM card with Least Cost Routing feature offers the organization the opportunity to take advantage of the competitive tariff schemes offered by different service providers.

Multi-Channel VoIP Gateway card in Eternity offers intrinsic benefits of cost and flexibility using the most advanced Session Initiation Protocol (SIP) based Internet telephony. Matrix Eternity VoIP Card is designed to support both Peer-to-Peer and Registrar/Proxy supported calls. The Eternity's multi-channel VoIP interface offers advantages of low-tariff Internet telephony for long distance and international calls. The VoIP card can also be configured to establish calls (Peer-to-Peer) between offices using the existing data network infrastructure. Eternity VoIP card supports a range of voice Codecs ensuring Quality of Service (QoS) and efficient utilization of bandwidth.

Video Conferencing and Data Connectivity is offered by Matrix Eternity with ISDN PRI or ISDN BRI card that supports video conferencing solutions (H.320) through the BRI or PRI NT port on the respective cards. Any standard video conference unit or video phone with suitable ISDN interface can be conveniently integrated with Eternity ISDN card. Data connectivity can also be extended to other locations by connecting a suitable router and Ethernet Switch to this ISDN PRI or BRI NT Port.

Voice Mail System (VMS) card in Matrix Eternity is a full fledged Voice Mail System designed to provide a variety of voice applications usually supported by any external Voice Mail System. The VMS card utilizes an external USB memory stick as storage media and hence the storage capacity can be easily enhanced on site. The default 1 GB USB stick supports 18 hours of recording and a higher capacity stick will allow you to record more. The VMS card can be configured to work as 8 ports or 16 ports and supports 512 mailboxes. The VMS card can be inserted in any of the universal slots, offering all voice mail features that can boost productivity of any organization.

Key features like Multi-Party Conference, Auto Attendant, Digital Input Port, Digital Output Port, Analog Input Port, Analog Output Port, Remote Programming, SMDR Buffer with a large capacity etc. are built into the system. These features normally warrant additional investments in most other brands. Integrated such that the system is complete in itself. No hidden costs, simply a comprehensive solution for your communication needs.

Intelligent features like Auto Attendant, CLI based Routing and Dial by Name not only ensure efficient call management but also help in giving a prompt and professional response to the callers. Features like Least Cost Routing, CLI based External Call Forwarding, Call Budgeting, etc. are provided to help reduce communication cost and enhance the organisation’s productivity.

Innovative and robust design of Matrix Eternity ensures efficient, reliable and maintenance-free communication. Powered by 32-bit RISC processor and distributed processing, the system ensures immediate response. Built on ISDN switching platform and high density switching, Matrix Eternity is surely a future-proof investment for any organisation.

Matrix Eternity is a unique mix of Integration, Intelligence and Innovation, thus making it the preferred communication partner of large organizations. It is time you switched over to this winning 3-dimensional idea from Matrix; because a winning idea is the key to success!

 Applicatio nDiagram
Eternity offers Universal Connectivity
Eternity Least Cost Routing
Eternity VoIP Card for Internet Telephony
 Key Features
The Intelligent One
An intelligent system, Matrix Eternity gives you a vital edge in your business with increased productivity and a distinct cost advantage.

Account Codes
Eternity allows you to record and maintain a unique account for all the calls made on behalf of each client, irrespective of the user. Eternity also provides a comprehensive list of all the calls made on behalf of a particular client and can maintain up to 999 such client accounts. As an option, the system can be programmed to force the user to dial the client account code before making an outgoing call to any of the clients.

The system supports multiple types of alarms on all extensions. These alarms can be set for each day of the week or for a particular date and time, and activated from a remote location. If the alarm is not acknowledged by the user, the operator receives the return alarm ring. Multiple alarms of the same type can be activated from each extension. Alarm-snooze feature, very similar to that available in mobile handsets, is also provided.

Allowed and Denied Lists
This feature can be used to restrict the long distance and international calls made by the users while allowing them to dial a few numbers of the same category from the allowed list. It uses number specific criteria for allowing or denying the call. The system supports 32 such lists in both allowed and denied types. Each list supports a maximum of 256 numbers of 16 digits each.

Auto Redial
The Eternity can be instructed by the user in a very simple way to dial a busy number repeatedly till it gets connected without any user intervention. The system can be set for auto-redial priority as low or high, wherein the redial intervals and the number of redial attempts vary depending on the priority.

Automatic Call Distribution
A smart feature, it automatically distributes incoming calls among a group of users in a pre-defined algorithm. A must-have feature for offices with very high voice-traffic like call centers.

Automatic Call Disconnection
Eternity can detect the “Call Disconnection Tone” available from the PSTN network through the TWT trunk and immediately releases the TWT line.

Boss Ring
The system can be programmed to provide different ring cadences to the user depending on the call origination. Eight types of ringing cadences can be set for different call types like internal calls, calls from boss, alarms, auto redial, etc., to alert the users about the type of call they are receiving.

Call Accounting System Interface
Matrix Eternity offers interface for most types of Call Accounting System protocols available world-wide. This facilitates easy integration of the third party call accounting software with Matrix Eternity.

Call Budgeting
Eternity allows you to set monthly call budget for individual users in order to control the usage. Users with DKP can use the Call Cost Display feature to find allocated and consumed budget values after every call they make. The station is locked by the system if the user exceeds the call budget value.

Call Duration Control
An effective cost control feature that allows you to have user-specific call duration control with multiple options for each type of call. This feature includes: disconnection of incoming, outgoing, intercom calls, selective long distance or international calls after a pre-defined duration; only giving indication after a pre-defined duration to keep track of time, etc.

Call Progress Tones and Rings
Eternity provides Call Progress Tones like Dial Tone, Ring Back Tone and Busy Tone, etc. Country-specific tones can be selected to match the tones of the country where it is being installed. Similarly, ring cadences can also be selected.

Central Ringer
The Eternity can activate a central ringer using the special buzzer provided with master card in case the incoming call is not attended by any user. You can also program to activate a special alarm through Digital Output Port (DOP) to get notice of the un-attended incoming call. Once the central ringer is activated, any extension can answer the incoming call by dialing a specific code. A great utility feature in special circumstances like unplanned holiday in the office, noisy work environments, etc.

CLI Based Routing
The dedicated code detector circuits identify the Caller Line (trunk call) and route the incoming call directly to the respective users (DKP or SLT), if the incoming number matches with CLI table entries. As many as 400 such external numbers can be programmed in Matrix Eternity. Users with DKP can have display of caller name, if programmed accordingly.

Conference Dial-in
This unique feature allows participants of a conference to dial into a live conference at a scheduled time just by dialing a code. Certainly, a great time-saving feature!

Department Call
This feature allows the caller to make a department call by dialing the department code and get response from one of the department group members. The Eternity allows 16 department groups to be formed and each department is assigned an access code called department code.

Emergency Call Detection and Reporting
Eternity allows you to program the emergency number that can be dialed by any user, irrespective of the trunk access rights assigned to the user. Once the user dials an emergency number for example “911”, the operator is immediately informed with a continuous ring. The operator with DKP can have the user name, number and the emergency number dialed on the DKP display. This helps the operator to take necessary action.

Field Programmable (Onsite Upgradation)
The hardware and software configuration can be changed on site to adapt to the dynamic field requirement. Capacity port configuration and programming can be managed at the installation site. Programming of the Eternity is possible using a normal phone, a key-phone or a PC, also from a remote location, to save time and cost of providing essential technical support.

Flexible Clock Synchronisation
This feature allows the user to synchronise the system clock of Matrix Eternity with the desired network clock. It is programmable for PRI/E1/T1 port.

Hot Outward Dial
This function is of great use for those stations which make more trunk calls than internal calls. As soon as the station user picks up the receiver, he/she gets access to the desired trunk line, saving time and effort. This function also offers a variant whereby a specified telephone number may be dialed either immediately as the handset is picked up or after a pre-defined delay.

Least Cost Routing
This unique function, designed using structured programming, selects the most cost effective trunk from the allotted trunks to make outgoing calls depending upon the time of call and the destination number, resulting in major savings.
The five options for least cost routing are based on:
1. Time
2. Number
3. Combination of Time and Number
4. Carrier Pre-Selection
5. Service Provider to Service Provider
Even combinations of the above parameters can be defined for least cost routing. For example, you can program the system to select only a particular trunk line for making STD calls and another trunk to make all local calls during day-time, but a different trunk for making local calls during night-time. All this happens automatically! You can even program the system such that for calling any CDMA number across any location in India (local and long distance), only a particular trunk line is used. With Matrix Eternity, you can rest assured that every call being made outside your organisation is always at the least cost!

Matrix Eternity with universal interface options allows you to build a multi-location voice network using single or combination of connectivity media available like VoIP, ISDN, E1, T1 and E&M. Eternity allows you to choose the media for connectivity depending on the location requirement. For example, in a multi-location network some locations can be connected using ISDN, some can be connected using E&M, and some through VoIP (data network) from a central node.

Messages can be announced to a larger number of people just by lifting the phone and dialing a specific code. Mass the communication at its best!

It allows certain calls like call from CEO, call from special or private trunk line, calls on hotline, etc. a higher priority of access over others, such that calls from the senior executives get priority over others while waiting to get connected to a station.

Room Monitor
This feature allows the station user to listen to the sounds in another room where the DKP is installed without letting the people in that room know about it. You can even monitor the room from your mobile. A very powerful security feature!

The Eternity allows you to fix a route for all incoming calls so that they always land on a particular station first; and if they are not answered till a specified number of rings, the call is routed to another station and yet another, until the call is answered. Eternity ensures that all calls get answered.

Security Dialer
Matrix Eternity allows you to connect any type of sensor like glass break sensor, magnetic sensor, smoke detector, etc. to the digital input port. In case of any emergency, the system dials 3 different numbers and plays a pre-recorded message. The called person can also be asked to confirm that the message has been heard by him/her. Even a hooter can be activated.

SMDR Reports (Outgoing, Incoming and Internal)
The Advanced Search Module allows detailed report generation and printing for all outgoing, incoming and internal calls with strong filtering capability and separate buffer capacity for each category - 6000 outgoing, 5000 incoming and 1000 internal calls.

Time Tables
Time tables allow the user to program the system to work differently depending upon the time and day of the week. It allows flexible programming for 3 time zones:
1.Working hours
2.Lunch hours
3.Non-working hours
Each day of the week can be programmed with different time zone limits. Thus long distance dialing access may be denied to certain stations after working hours or trunk calls may directly reach the security office after the office closes, or a specific message may be played on a holiday.

Virtual Users
Matrix Eternity offers the feature of virtual users that allows sharing of a common extension by multiple users with a distinct virtual extension number to each one of them. So, whenever the virtual extension number is dialed, it will reach the actual extension to which it is mapped. A maximum of 640 (less the actual number of extensions used) can be defined as virtual users.

Voice Mail Gateway
Matrix Eternity offers a generalised voice mail gateway such that it can be easily integrated with a voice mail system of any other brand. Handshake compatibility should be verified with the supplier of the voice mail system as it has to operate in a gateway mode.

Voice Prompts for Tones
Matrix Eternity offers this unique feature of guiding the users at various tones. Voice prompts can be recorded for various tones like dial tone, engaged tone, error tone and ring back tone. For example, if a user dials an extension and the extension is busy, a message like “The dialed extension is busy, please dial 2 for auto call back” can be played. An extremely user-friendly feature offering a world of convenience.

Web Based Programming ( Jeeves)
A flexible and user-friendly windows based software, Jeeves helps in programming the system features though a web browser like Internet Explorer. Matrix Eternity incorporates the built-in web server functionality, which in turn allows the user to access Eternity and program it through the web browser. This web based programming feature allows the user to configure Eternity remotely from any part of the world, provided Internet connectivity is extended to Eternity.

The Integrated One
Built to perform, Matrix Eternity is the most integrated solution for all your communication needs. A unique convergence of the latest switching technology with intelligent software programming, it offers a reliable communication set-up for your organisation.

Background Music
The system allows you to use the DKP as well as SLT as a device to play soft background music. This does not hamper the switching functions of the DKP, thus saving the cost incurred for putting up speakers and wiring. Four types of music tones are built into the system, besides the option of using an external music source like CD player, FM radio, etc.

Caller Line Identification (CLI)
Matrix Eternity offers CLI features on both DKP and SLT. It offers the facility to detect CLI on normal telephone lines, ISDN lines, GSM lines and VoIP lines. It can detect both, DTMF and FSK signals for CLI. You can get CLI of external number, internal number and also CLI on transfer of calls. If programmed, even the name of the caller can be displayed on the DKP. The CLI feature can be programmed for each extension individually.

Calling Line Identity Restriction (CLIR)
Matrix Eternity offers the facility of calling line identity restriction. Selected users can deny disclosing their extension identity to others.

Compact and Sturdy Design
Matrix Eternity's compact design leads to smaller foot-print. The wall mountable design is easy to maintain and occupies lesser space. Besides, all the parts have been fixed in specified slots. This ‘no moving parts' design leads to higher reliability.

Dedicated DTMF
Matrix Eternity offers dedicated DTMF circuit for each user making it 100% non-blocking, even while dialing. This is a critical parameter for organisations expecting heavy call traffic. This is what makes Matrix Eternity a truly 100% non-blocking system.

Digital Key Phones
Matrix Eternity models GE6S and GE12S offer Digital Key Phone ports through a 2-wire full-duplex Digital Subscriber Network Interface Circuit. Digital Key Phones connected to these ports can work up to a distance of 4 km. Matrix DKP, Eon45 and Eon42, are supported by Eternity through optional DKP cards.

Direct Inward System Access (DISA)
Direct Inward System Access (DISA) allows a user to access the system’s resources from a remote location, to make calls to and from any of the stations, activate/deactivate features of any station, and even program or administer the system.

Direct Inward Dialing (Voice Guided)
The built-in auto-attendant or Direct Inward Dialing feature performs the task of an operator by greeting the external caller and transferring call to the desired station. Five callers can be handled simultaneously.

Direct Outward System Access (DOSA)
Direct Outward System Access (DOSA) allows a user to access the system’s resources from a remote location. Thus, a user can make calls to any external number, from a remote location, using the trunk lines connected to the system. This is a password protected access to ensure security.

External Music Port
The external music port (AIP) allows an external music source to be connected to Matrix Eternity. Desired music or jingle can be played while a person is kept on hold.

Hot Desking
The Object Oriented Programming done for this function allows the extension user to transfer his extension's features and facilities to another extension with just a command. It is like carrying your extension wherever you go. The DKP user can perform Hot Desking to another DKP user only, but not to any SLT user and vice versa. This feature is programmble extension-wise and can be activated by use of a personal password.

Hotel Motel Features
Matrix Eternity offers comprehensive hotel motel features built into the system. The system also offers integration with Property Management Software (PMS) used in hotels. For further details, please refer to 7-star Hotel PBX brochure of Matrix Eternity.

Hybrid (Mix) Ports
Matrix Eternity supports hybrid (mix) port cards for TRK, SLT and DKP interfaces. Eternity allows flexibility in selecting the number of Two Wire Trunks (TRK), Single Line Telephones and DKP in the system as per the needs of the organisation.

Multi-party Conference
Matrix Eternity supports a maximum of 15 parties in a single conference without affecting the speech levels.

15 participants maximum
15 participants in any combination, e.g. 3 conferences of 5 participants each.

Public Address System (PAS)
The Public Address System Port (AOP) allows any station user to make announcements on external speakers.

System Activity Log
Matrix Eternity maintains a complete system activity log. You can find out when a particular extension entered in programming mode, when a particular card was removed from the system or even when a particular port was not detected by the software of the system. A great utility feature for the system engineer!

System Error Log
Eternity possesses a functionality of a watch dog, whereby it maintains a log of all faults occurring in the system. Various fault events like Card Absent, RTC Failure, DS1 Signal Loss, BRI Signal Loss, DKP/SLT absent, etc. are registered in the fault log. On such events, Eternity activates the buzzer. A very helpful feature for the system engineer to identify and correct a fault, and to prevent similar faults in the future.

System Administrator (SA) Mode
System Administrator (SA) mode is one of the different programming modes which Eternity provides for security purpose. SA mode is used to program the features like SMDR generation, Setting Report Filters, Class of Service, Hotel-Motel features, etc. SA mode is password protected to prevent unauthorized access to the system.

Voice Message Applications
Matrix Eternity has built-in voice modules. They can be used for various voice applications like Station Greetings, Reminders, Toll Control, Multiple Trunk Auto Attendant, DID Greetings and Guidance, Security Dialer, Message Wait and Music-on-Hold.

The Innovative One
A system built after intensive R&D efforts, the Matrix Eternity is designed with features catering to the needs of modern businesses. With innovative technology it is designed to increase productivity and convenience. A futuristic system, the Matrix Eternity shall serve you for years to come.

12 kHz/16 kHz Metering
Matrix Eternity can support both 12 KHz and 16 KHz metering pulse feature available from the PSTN Network to provide you the accurate call cost.

Distributed Processing
Matrix Eternity employs distributed processor architecture with DSP Technology, wherein each card has its own dedicated processor. The Master Processor manages the all slaves. This processor is responsible for local processing of events and commands. This technology enhances speed, reliability and performance of the system.

E&M Connectivity
Eternity with E&M card can support routers, VSAT, voice-data multiplexers, etc. E&M card can also be used to expand the configuration of any existing PBX/KTS system. Eternity supports 2-wire / 4-wire E&M connectivity. It also supports Type IV and Type V E&M.

All models of Matrix Eternity are expandable that allow you to keep adding extra cards to increase the number of stations as your organisation grows. The greatest advantage is that the same expansion cards can be used for the both models of Eternity (GE6S and GE12S).

GPAX Features
Matrix Eternity supports Group PBX applications. Important features like Flexible Numbering, Station-wise SMDR Reports, Background Music on Station (SLT), Reversal on SLT for connecting PCO on SLT, etc. are available.

GSM Connectivity
Matrix Eternity supports Mobile connectivity through an optional GSM card and each card offers 4 channels (ports) with dedicated SIM on each port. The GSM card supports all four GSM bands, and the band is software selectable. The default band is 900+1800 MHz. Important features like Automatic Number Translation, Network Selection and supplementary services like Call Hold, Call Waiting, Call Swap, Conference and Out Dial are built into the system.

GSM Signal Strength
The Eternity can display the GSM signal strength on the Matrix DKP. The signal strength is displayed in dBm.

High Density Switching
Built on PCM/TDM, non-blocking, digital technology, Matrix Eternity uses 1024 x 1024 digital switching matrixes.

ISDN Connectivity
Eternity allows users to connect ISDN BRI (2B+D) as well as ISDN PRI (23B+D or 30B+D) lines to the system using optional cards. ISDN BRI and ISDN PRI lines can be configured as NT or TE as per application requirement.

ISDN Features
ISDN BRI and ISDN PRI Support.
Multi Subscriber Numbers (MSN)
Direct Dial In (DDI)
Calling Line Identification and Presentation (CLIP)
Calling Line Identification Restriction (CLIR)
Connected Line Identification Presentation (COLP) *
Connected Line Identification Restriction (COLR)
Malicious Caller Identification (MCID)
Call Offering Services*

Call Forward
Busy and No Reply
Call Deflection
Explicit Call Transfer
Call Waiting
Call Hold
Call Completion on Busy Subscriber
Advice on Charge at the end of the call
Advice on Charge during the call

ISDN Phone
Video Phone
Video Conferencing Equipment

Magneto Phones Connectivity *
Magneto phones can be connected directly to the Eternity. It can detect incoming call ring and route this call to any digital or analog station. The station can just lift the handset and talk to the calling magneto phone. Similarly, a user can “crank” outgoing calls on a magneto line. The Eternity has built-in circuit and logic to generate ringing voltages to alert the magneto phone at the other end of the line. This interface makes the Eternity a truly timeless switch.

Remote Programming
Matrix Eternity can be engineered for change in its programming from a remote location also. This does not even require a PC or any other specialized device at the site.

Subscriber Loop Integrated Circuits (SLIC)
Station port hardware uses DSP based advanced Subscriber Loop Integrated Circuits (SLIC). It offers programmable line parameters.

Surface Mount Technology (SMT)
The Surface Mount Technology (SMT) is the current semiconductor packaging technology that offers reduction in real estate resulting in less heat generation and low power consumption. This in turn improves reliability.

T1/E1 Connectivity
T1/E1 lines can be connected to Matrix Eternity through an optional DS1 card.

Universal Slots
All the expansion slots of Matrix Eternity are universal in nature. Any card can be inserted in any slot and the system will configure it automatically. This scheme eliminates configuration bottle-necks because any slot can be used for SLT, DKP, Analog Trunk, ISDN BRI, ISDN PRI, GSM, VoIP or any other circuit. Thus allowing flexible configuration.

Upgrading Software
The programming of the software can be conveniently upgraded through a CD. What's more, the software can be upgraded even with a file transferred through mail. A boon for system engineers!

VoIP Connectivity
VoIP Network can be connected to Matrix Eternity through an optional VoIP card. Each VoIP card provides 8 Channels, enables users to call on all 8 channels simultaneously. Eternity is designed to support a maximum of 32 SIP accounts of various ITSPs.

 Featured List
12 kHz/16 kHz Metering
Abbreviated Dialing
(Global & Personal)
Abbreviated Dialing (Free)
Access Codes (Programmable)
Account Codes
Account Codes (Forced)
(Time, Daily, Future Date & Time)
Allowed and Denied Lists
Alternate Number Dialing
Analog Input Port
Analog Output Port
Auto Attendant
(Multiple Languages)
Auto Call Back (Busy, No Reply)
Auto Redial
Automated Control Applications
Background Music (DKP, SLT)
Behind the PBX Applications
Boss Ring
Call Accounting System (CAS) Interface
Call Budget
Call Cost Calculation
Call Duration Control
Call Follow Me
Call Forward (Busy, No Reply, Dual Ring, Busy or No Reply, to external number)
Call Forward (Remote)
Call Park
(General and Personal Orbit)
Call Pick Up
(Group and Selective)
Call Progress Tones
Call Splitting
Call Taping
Call Transfer
(Screened, On Busy, While Ringing, Trunk to Trunk)
Calling Line Identification and Presentation (CLIP)
Calling Line Identity Restriction (CLIR)
Calling Line Identification-Station
(DKP and SLT)
Calling Line Identification-Trunk
(Analog, ISDN, T1/E1, GSM, VoIP)
Central Ringer
Class of Service (CoS)
Closed User Group
CLI based Routing
Closed User Group
(With/ Without Exchange ID)
Conference-3 Party
Conference-15 Party
Conference Dial-in
Conflict Dialing
Continued Dialing
Conversation Recording
Customer Emergency Services
Identification Dialing
Customer Name
Date and Time Format
Daylight Saving Time
Department Call
Digital Input Port
Digital Output Port
Direct Inward Dialing (DID)
Direct Inward System Access (DISA)
Direct Outward System Access (DOSA)
Distinctive Rings
Do Not Disturb (DND)
Do Not Disturb (Remote)
Dynamic Lock (Auto and Manual)
E&M Connectivity
Emergency Call Detection and Reporting
Emergency Dialing
External Call
External Music Port
Field Programmable (Onsite up-gradation)
Flash Timer
Flexible Clock Synchronization
Flexible Numbers
Forced Call Disconnection
GPAX Applications
GSM Signal Strength
Hot Desking
Hotline (Immediate and With Delay)

Hot Outward Dialing
(With/Without Number, With/Without Delay)
Hotel-Motel Features
Incoming Call Management
Internal Call
Internal Call Restriction
Interrupt Request
ISDN-BRI Connectivity
ISDN-PRI Connectivity
Last Caller Recall
Last Number Redial
Least Cost Routing
(Number, Time, Combination of Time + Number, Carrier Pre-Selection and Service Provider to Service Provider)
Live Call Screening
Live Call Supervision
Magneto Trunk Connectivity*
Master Time Zone
Maturity (12 KHz/16 KHz, Delay, CPD, Polarity Reversal, Connect)
Meet Me Paging
Message Wait
Mobile Ports (GSM)
Mobile Rx Strength on DKP Display
Music on Hold
Name Programming (Station, Trunk)
Operator (Single, Multiple)
Paging (Internal and External)
PLCC Applications
PMS Interface
Priority (Intercom and Trunk)
Programmable Access Codes
Programmable Call Progress Tones & Rings
Programming the System (Using SLT, DKP, Ethernet Port, Serial Port, Jeeves)
Public Address System Port
Quick Dial
Real Time Clock
Real Time Clock Synchronization
Region Code
Remote Alarm
Remote Call Forward
Remote Programming
RS232C Port
Security Dialing and Reporting
Selective Trunk Access
Self Ring Test
Station Groups
Station In-Service/Out-Service
Station Message Detail Recording (SMDR) (Incoming, Outgoing, Internal)
System Activity Log and Display
System Debug
System Fault Log and Display
System Administrator (SA) Mode
System Security (Passwords)
Time Tables
Toll Control
Trunk Access Groups
Trunk Auto Answer
Trunk Connectivity (BRI)
Trunk Connectivity (E&M)
Trunk Connectivity (E1)
Trunk Connectivity (GSM)
Trunk Connectivity (PRI)
Trunk Connectivity (T1)
Trunk Connectivity (VoIP)
Trunk Landing Groups
Trunk Parameters
Trunk Reservation
Upgrading the Software
User Security (Password)
Virtual Stations
Voice Help
Voice Mail Integration
Voice Message Applications
Voice Prompts for Tones
Walk-in Class of Service
Web based Programming


* Check Availability

Technical Specifications
FXO (CO Lines) Port
Off Hook Line Impedance : 600
Loop Limit : 1500
Pulse Dialing : 10PPS +/- 5%, Make/Break=33:67
DTMF Dialing and Reception : DTMF, FSK ITU-T V.23 and FSK Bellcore 212
CLI Reception : DTMF, FSK ITU-T V.23 and FSK Bellcore 212
Call Maturity : Delay, Polarity Reversal,12 kHz or 16 kHz SPM
Protection : Solid State (Over Voltage and Over Current) built-in Secondary Protection
Connections : Amphenol 36-Way Connector (20-PairCable, 0.5 mm/0.019")
FXS (Stations Lines) Port
Loop Limit : 1200 Ω Max. (Excluding Telephone)
Loop Current : 39 mA (Max.)
Ring Voltage : 60 Vrms@25 Hz
Off Hook Line Impedance : 600 Ω
Pulse Detection : 10 PPS +/- 5%, Make/Break = 33:67
DTMF Detection : As per ITU-T Q.24
CLI Presentation : DTMF, FSK ITU-T V.23 and FSK Bellcore 202
Protection : Solid State (Over Voltage and Over Current) Built-in Secondary Protection
Connections : Amphenol 36-way Connector (20-pair Cable, 0.5 mm/0.019")
Digital Key Phone (DKP) Port
Interfaces : Single Pair for Speech, Signaling and Power
Channels : 2B+D
Signaling : Proprietary Protocol
Loop Limit : 150O (Eon45), 100O (Eon42)
Protection : Solid State (Over Voltage and Over Current) built-in Secondary Protection
BRI Trunks
Channels : 2B+D
Personality : Network (NT) and Terminal (TE)
Signaling : Euro ISDN ETSI NET3, ITU-T Q.921, Q.931, US National ISDN-1, German 1TR6, France Vnx, Australian TS- 013, TS-031
Country Variants : Europe, USA, Germany, France, UK, China Australia, Hong Kong, Korea, Singapore
Protection : Solid State (Over Voltage and Over Current) Built-in Secondary Protection
Supplementary Services* : Euro ISDN, US Nation ISDN
PRI Trunks
Channels : 23B+D and 30B+D
Personality : Network (NT)* and Terminal (TE)
Signaling : Euro ISDN ETSI DSS1 CTR4 (NET5), ITU-T Q.921, Q.931, US National ISDN-2, German 1TR6, France VNx, Australian
Country Variants : Europe, USA, Germany, France, UK, China Australia, Hong Kong, Korea, Singapore
Protection : Solid State (Over Voltage and Over Current) Built-in Secondary Protection
Supplementary Services* : Euro ISDN, US Nation ISDN
Bit Rate : 2048 kbps +/- 50 ppm
Line Coding : HDB3
Signaling : ITU-T Q.400, Q.421, Q.422, Q.424, Q.440- Q.442, Q.450, Q.457-458, Q.466 and Q.471-Q-476 and MFC-R2
Alarms : I.431, G.732, ETSI 300-233
Connection : RJ48 (120 Ω)
Country Variants* : Argentina, Bahrain, Bolivia, Brazil, Chile, China, Columbia, Czech Republic, Honduras,India, Indonesia, Korea, Malaysia, Panama, Singapore, Thailand
Protection : Solid State (Over Voltage and Over Current) Built-in Secondary Protection
Bit Rate : 1544 kbps +/- 50 ppm
Line Coding : AMI and B8ZS
Signaling : Using ABCD Signaling includes EIA-464 B/ E&M, Wink Start, FXS Ground Start, FXS Loop Start, FXO, DTMF, MF-R1
Alarms : ANSI T1.231
Performance : ANSI T1.403, ANSI T1.231, AT&T TR54016
Connection : RJ48 (120Ω)
Protection : Solid State (Over Voltage and Over Current) built-in Secondary Protection
GSM Trunks
GSM Band (MHz) : Quad-band: GSM850, EGSM900, DCS1800, PCS1900
Compliant : ETSI GSM Phase2/2+
SIM Card : One SIM per GSM Port
SIM Interface : 1.8V, 3V
Transmission Power : Class 4 (2W) at GSM850 MHz and EGSM900 MHz band Class 1 (1W) at DCS1800 MHz and PCS1900 MHz band
RF Sensitivity : Better than -106dBm
Protocol : At Command Interface
External Antenna : One Antenna per 4 GSM Ports, 3.0 dBi, SMA (Male), 50 Omni Directional with Cable of 3 Meters Length
E&M Trunks
Type : Type IV and Type V
Signaling : Pulse 10 PPS, Pulse 20 PPS and DTMF
Signaling Protocol : Normal, Delay, Wink, CCS Signals
Speech Interface : 2-Wire and 4-Wire
VoIP Gateway
VoIP Protocols : SIP v2, SDP, RTP, RFC 2833
Network Protocol : IPv4, TCP, UDP, DHCP, STUN
SIP : Maximum 32 SIP Accounts per System, Out Bound Proxy Support, Display Name, User Name, Password, URL, Proxy URL, Register URL, Register Interval
NAT/Firewall Support : PPPoE
Voice Codecs : G.711 (A-Law, µ-Law), G.723, G.729AB, GSM-FR, iLBC
Line Echo Cancellation : G.168 with 64/128ms Tail Length
Call Progress Tones : Dial Tone, Ring Back Tone,Busy Tone, Error Tone
Voice : Dynamic Jitter Buffer (Adaptive), Comfort Noise Generation and Voice Activity Detection
Fax : T.38 and Pass Through
Data Network : T.38 and Pass Through
Quality of Service : Layer 3 DIFFServ and TOS
LED Indications : 1-LED for System Status and 1-LED for Registrar Status
Additional Ports
Analog Input Port : 0.7 Vrms, Isolated, Push-Type Connector
Analog Output Port : 0.7 Vrms, Isolated, Push-Type Connector
Digital Input Port : Loop Sensing-Open/Close, 5 mA, Push-Type Connector
Digital Output Port : VDC Max = 60 V DC, IDC Max = 0.15 A, Push-Type Connector
Type of Switching : PCM/TDM, Digital Switching (100% Non-blocking)
Type of Control : Distributed Processing Architecture
Transmission Parameter (Between FXS -FXO)
Return Loss : Better than 20 dB
Insertion Loss : <1 dB
Inter-channel cross-talk : < -65 dBm
Idle channel noise : < -65 dBmOp
Longitudinal Balance : Better than 40 dB
Power Supply
Input : Option 1 (Mains): 90-265 VAC, 47-63 Hz
Option 2 (DC): -48 VDC +/- 20%
Power Consumption (Typical) : 30 W
Dimensions (W x H x D) : 26.0x14.2x24.4 cm (10.2"x5.6"x9.6")
Unit Weight : 3.5 kg (7.7 lbs)
Shipping Weight : 6.5 kg (14.3 lbs)
Installation : Wall Mount, Table Top
Operating Temperature : -10°C to +50°C (-14°F to +122°F)
Storage Temperature : -40°C to +85°C (-40°F to +185°F)
Operating Humidity : 5-95% RH, Non-Condensing
Storage Humidity : 0-95% RH, Non-Condensing
 System Resources
System Resources System Resources Maximum Capacity
    GE3S GE6S GE12S
Universal Slots The Maximum Physical Card Slots 3 6 12
Total Time Slots The Maximum Time Slots 96 192 320
Total Slots The Maximum Physical Ports Available 48 96 192
* 8 Time Slots are Reserved for 4 Built-in DKP Ports Optional Interfaces
Optional Interfaces
System Resources Description Time Slot Consumption Maximum Ports
      GE3S GE6S GE12S
SLT Ports To Connect Single Line Telephones 1 48 96 192
DKP/DSS Ports To Connect Proprietary Digital Key Phones or DSS Consoles 2 24 48 96
TRK Ports To Connect Two wire CO Lines 1 12 24 48
E&M Ports To Connect E&M Network 1 12 24 48
GSM Ports To Connect to GSM Network 1 12 24 32
Magneto Trunk Ports To Connect Magneto Phones 1 12 24 48
BRI Ports To Connect to ISDN BRI Network or ISDN Compatible Devices 2 12 24 24
T1E1PRI Ports To Connect to T1 or E1 or PRI Network or Compatible Devices 32 3 6 8
VoIP Ports To Make VoIP (SIP) Calls using Internet or Intranet 1 24 48 96
Voice Mail System To configure as Voice Mail System 16 1 1 1
Built-In Interfaces
System Resources Description GE3S GE6S GE12S
DKP/DSS Ports To Connect Proprietary Digital Key Phones or DSS Consoles - - -
RS232C Ports To connect to a Computer for SMDR Output 1 1 1
Parallel Printer Ports To connect to a Parallel Printer - - -
Analog Input Ports To connect External Music Devices 1 1 1
Analog Output Ports To connect to a Public Addressing System 1 1 1
Digital Input Ports To connect to Sensors or Panic Switch 1 1 1
Digital Output Ports To connect to External Devices like Door Lock or Relay Ports 1 1 1
Ethernet Ports To access Web based programming tool "Jeeves" 1 1 1
USB Ports Reserved for Future Application 1 1 1
Voice Modules To configure as Auto Attendant and/or for Recording Voice messages to be used in other Voice based applications 8 8 8
Conference Maximum No of Simultaneous 3-part Conference 5 5 5
Redundancy To provide Redundancy in case of Primary Hardware failure NA NA NA
Voice Mail System

Matrix Eternity supports Voice Mail System (VMS) through an optional VMS card. An efficient Voice Mail System can work wonders for your organisation’s productivity. The one that can provide efficient call management and accurate messaging, saves precious time of your employees, yet allowing a non-interfering work environment.
Voice Mail Features List
Auto Attendant
Broadcast Message
Call Taping
Call Transfer Types
Conversation Recording
Customised Mailbox Size
Dial By Name
Distribution Lists
Flexible Graph
General Mailbox
Individual Mailboxes
Information Node
Live Call Screening
Message Forward
Message Nodes
Message Notification
Message Verification
Message Wait Indication
Multiple Mailboxes on a Single Extension
Personalized Greetings
Redirecting Messages
Remote Access
Traffic and Utilisation Reports
Transfer Nodes
Voice Greetings
Voice Memo
Message Wait Indication
Indication can be provided to the extension (both DKP and SLT) user regarding any new message in the mailbox. There are three ways to indicate a new message. (1) Change in dial tone (stuttered dial tone), (2) LED indication on the telephone (both DKP and SLT with message wait LED) and (3) Voice message before dial tone on lifting the handset.

Call Taping
The system utilizes a Customized Information Exchange Protocol wherein, it allows users to record conversations without any indication. Calls made to or received from selected external numbers, can be recorded. This feature is possible both on DKP and SLT. A very helpful feature to record important voice conversations. This feature should be used in accordance with the local laws.

Conversation Recording
The user can ask the VMS to record his conversation in his mailbox. This helps the user to keep record of the points discussed and agreed upon with the opposite party. This feature can be activated both for DKP and SLT extensions. A boon for businesses that work on verbal commitments. This feature should be used in accordance with the local laws.

Live Call Screening
The Customised Information Exchange Protocol allows DKP users to listen to an incoming voice mail message for the first few moments. This feature lets the user determine whether it requires his attention or not, giving him the option to either talk to the caller or store the message in the mailbox for retrieval in the future.

Digital Key Telephones and Dss Consoles
The Digital Key Phone (DKP) is a versatile, feature-rich, easy-to-use station. It supports a host of additional features providing the user fast access to the functions of Matrix Eternity at a single touch of a button. Matrix DKP are available in three models - Eon45, Eon42S and Eon42P. All models are available in two colour variants: Black and White.

Adjustable Ringer Volume and Speech Level
The user can adjust the ringer volume level as required. The added advantage is that the receive and transmit speech levels can also be adjusted by the user.

DSS Keys
The Eon offers 25(Eon45) / 24(Eon42) programmable keys to access trunk line, SLT, DKP or any feature at a single touch of the key.

Executive and Operator Functionality
The Eon provides user functionality of Operator and Executive by means of dedicated keys to perform specific tasks at a single touch of the buttons. Its programmable keys can be customized so as to work according to the user's requirement.

Last Dialed Calls
The last 16 dialed calls can be stored in Eon45 and Eon42.

Message Paging
The user of the Eon45 can page pre-defined messages like Meet Me, Congratulations, Meeting Today, etc. to other DKP users. These messages can be programmed by the system engineer.
Missed Calls
Details of the last 5 missed calls can be viewed on the LCD of the Eon45.

Tri Colour LEDs for Port Status
Status of other extensions (DKP and SLT) and trunk lines can be displayed on the Digital Key Phone. The status of the user's extension, of other extensions or trunks can be known through the LEDs

Features available in Eon45, Eon42S and Eon42
Absent/Present Settings
Adjustable Ringer Volume Level
Adjustable Speech Level
Auto Answer
Background Music (BGM)
Call Chaining
Call Cost Display
Call Duration Display
Dialed Number Directory
Directory Dialing by Name
Forced Answer
Hands Free Operation
Keypad Lock
Last Dialed Calls
Live Call Screening
Menu Based Settings
Message Paging
Missed Calls List
Multiple Ringer Tones
Off-Hook Alert
Personal Settings
Quick Dial
Room Monitor
Text Message Reply
Time Zone Display
Tri Colour LEDs for Port Status

Eon45, Eon42S and Eon42P: Key Differentiator

Features Eon45 Eon42S Eon42P
No. of Programmable Keys 25 24 24
LCD with Backlight No Yes Yes
Headset Interface No Yes Yes
Ringer Lamp No Yes Yes
Speaker Phone Half Duplex Full Duplex Full Duplex
PC based Digital Key Phone with two numbers of PC based DSS62

An innovation from Matrix, the EonSoft offers integration of your PC with your PBX. A feature of great utility to those techno-savvy people who have a computer on their desks and do not wish to keep a separate telephone.

Forced Answer
When a called party (on Eon45, Eon42 or EonSoft) does not respond to continuous ringing, the caller can use this feature to make the destination station’s speaker go Off-Hook, forcing the called party to answer the call.

Help Menu
The EonSoft offers a user-friendly help menu for ease of operation.

Integration with Microsoft Address Book
The EonSoft is integrated with Microsoft address book. This helps the users to directly call the numbers stored in the address book at a mouse click.

Keyboard and Mouse Operation
The EonSoft can be operated both, through keyboard and with mouse.

Shortcut Keys
Shortcut keys can be defined for different functions so that they can be used easily.

Tool Tips on Mouse Over
Tool tips are displayed on mouse over. These tips can be programmed to help the user to know details about each key. It is also useful in intuitive operation of the EonSoft.

Features available in EonSoft
Automatic Sensing of PC Status
Automatic Sensing of Software Status
Executive Mode (with 20 DSS Keys)
Handset Connectivity
Help Menu
Integration with Microsoft Address Book
Keyboard Macros
Keyboard and Mouse Operation
Programmable Tool Tips
Shortcut Keys
Standard Windows User Interface
Tool Tips on Mouse Over
(The EonSoft offers all the features offered by the Eon45 and in addition to those, offers other user-friendly features.)
 Expansion Cards
Eternity GE Series
Card Name Applications
16 SLT Ports Card to connect 16 Single Line Telephones
8 SLT Ports Card to connect 8 Single Line Telephones
8 DKP Ports Card to connect 8 Digital Key Phones
4 DKP Ports Card to connect 4 Digital Key Phones
4 DKP Ports and 12 SLT Ports Card to connect 4 Digital Key Phones or DSS Console and 12 Single Line Telephones
2 DKP Ports and 6 SLT Ports Card to connect 2 Digital Key Phones or DSS Consoles and 6 Single Line Telephones
4 TRK Ports and 4 SLT Ports Card to Connect 4 Two Wire CO Lines and 4 Single Line Telephones
2 TRK Ports and 14 SLT Ports Card to Connect 2 Two Wire CO Lines and 14 Single Line Telephones
4 BRI Ports Card to connect 4 ISDN BRI lines or ISDN Compatible Devices
2 BRI Ports Card to connect 2 ISDN BRI lines or ISDN Compatible Devices
Single Port T1/E1/PRI Card to connect 1 T1/E1/PRI line or T1/E1/PRI Compatible Device
4 Port E&M Card to connect to 4 E&M Lines
4 Port GSM Card to insert 4 GSM SIM Cards for GSM Network Connectivity
2 Port GSM Card to insert 2 GSM SIM Cards for GSM Network Connectivity
VoIP Card to connect to IP Network for Making VoIP calls. Support 8 VoIP (SIP) Channels per Card
16 Port Voice Mail Server with 512 Mail Boxes to give Voice Mail Box facility to PBX users.
 Product Range -GSM
Eternity GE3S : GSM-ISDN-VoIP PBX expandable up to 48 Ports
Eternity GE6S : GSM-ISDN-VoIP PBX expandable up to 96 Ports
Eternity GE12S : GSM-ISDN-VoIP PBX expandable up to 192 Ports
Eternity ME10S : GSM-ISDN-VoIP PBX expandable up to 324 Ports
Eternity ME16S : GSM-ISDN-VoIP PBX expandable up to 516 Ports
* Check Availability    

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